Senior Council officer retires after 40 years’ service


One of Plymouth City Council’s longest serving senior officers has called it a day after more than 40 years’ service in local government.

Carole pictured with her grandchildren Ellie and Josh.

Carole Burgoyne MBE the Council’s Strategic Director of People was instrumental in the transformation of social care in Plymouth, by delivering a pioneering project to integrate health and social care services, combining an overall budget of £462 million. This nationally acclaimed project has put improving services and outcomes for users of health and care services at the heart of everything the teams do and has led to users receiving joined-up care focused on their personal needs.

Carole’s first job in Plymouth was back in 1978 as a Social Work Assistant for Devon County Council before she became a fully-fledged social worker in 1981. Since then she has worked in a range of senior management positions, including Personnel Manager for social services. It was during this time she was instrumental in the transfer of services from Devon County Council to Plymouth in 1998.

She was also the senior officer responsible for the development of the £46 million Plymouth Life Centre and has played a leading role in the city’s response to a number of emergencies.

All Carole’s hard work was nationally recognised in 2017 after she was awarded an MBE for Services to Children and Young People. 

Carole receiving her MBE.

Carole said: “This really hasn’t been an easy decision for me to make as I’m sure you all know how much I love what I do and how passionate I am about being able to make a difference in the lives of some of our most vulnerable residents, but I now feel the time is right for me to call it a day and focus on my own family a little bit more and I know my grandchildren are certainly going to keep me busy.”

Chief Executive Tracey Lee said: “Carole is going to be a huge loss to the Council she has given so much of her time and commitment to the Council over the last 40 years, most of that dedicated to making the lives of some of Plymouth’s most vulnerable children and young people safe.”

Council Leader Tudor Evans said: “It has been an absolute privilege to work with someone as committed to the people of Plymouth as Carole. She has over seen some life changing projects and we should all be incredibly proud of everything she has achieved.”

Craig McArdle who was previously the Council’s Director for Integrated Commissioning, has been appointed to the Strategic Director of People role on a temporary basis until December 2019.