Come to one of our Scam Awareness sessions in Plymouth

The awareness sessions are being held as part of the national Scam Awareness fortnight.

Citizens Advice Plymouth and Plymouth City Council’s Trading Standards team are holding a series of events in the city to help people spot potential scams.

The events are part of a national Scams Awareness campaign (10 – 23 June 2019) encouraging people to report and talk about scams.

People will learn about the spotting the common signs of a scam, such as receiving an offer that sounds too good to be true or being told to pay upfront for an item or service.

Attendees will also be encouraged to report scams so that the police can take action and they can get advice on how to try and get their money back.

Alex Fry, Trading Standards Manager for Plymouth City Council, said: “It’s really important that everyone knows what to look out for in relation to scams, and how to report them. Anyone can be a victim of scams but scammers deliberately prey on the vulnerable and isolated, often elderly people, so we have teamed up with Citizens Advice Plymouth this year to arrange a series of drop in events across Plymouth – please come along if you want to find out more.”

Emma Handley, Chief Executive Officer of Citizens Advice Plymouth, said: “Stop, report, talk: Be #scamaware’ is our message to people in Plymouth.

“We’re finding that although many people have come into contact with scammers, very few people are speaking up about this issue.

“People can sometimes feel foolish or embarrassed talking about, or reporting their experiences, but sadly this means scammers are getting away scot-free.”

“In reality, all of us can have the bad luck of being targeted with a scam. We hope this event, together with our Scams Awareness campaign, will encourage people to share their stories and learn tips to stop scammers from running off with people’s money.”

Details of events taking place throughout the week:

12 June Scam awareness session at the Piazza. 9.30am to 3pm Trading Standards and Citizens Advice Plymouth.
12 June Scam awareness stall at the Devon Business Show at Plymouth Pavilions. 9.30am to 4.30pm Citizens Advice Plymouth.
17 June Scam awareness drop in session at Barclays Bank, Armada Way. 10am to 1pm Trading Standards and Citizens Advice Plymouth.
20 June Scam awareness drop in session at Nationwide Building Society. 10am to 2pm Trading Standards and Citizens Advice Plymouth.


If people are in doubt about whether or not an offer is genuine, they should contact the Citizens Advice consumer service on [03454 04 05 06 (english language) 03454 04 05 05 (welsh language) or their local Citizens Advice.

If people have been scammed they should report it to Action Fraud.

You can find out more about the work of the Council’s Trading Standards team here.